Professional Services
Optional setup assistance for organisations who want help getting started with KoNote.
This is Optional
KoNote is open source software. You can absolutely deploy and configure it yourself using the documentation. These services exist for organisations who prefer professional assistance or lack the technical capacity to self-deploy.
Full Onboarding Package
A complete setup service to get your organisation running on KoNote with confidence.
What's Included
- Deployment: Deploy KoNote to your chosen platform (Railway, Azure, or other). Configure databases, environment variables, and HTTPS.
- Initial Configuration: Set up your programs, user accounts, terminology, and feature toggles based on your organisation's needs.
- Training Sessions: Training for administrators on system management and for staff on daily use. Typically 2–3 sessions depending on your team size.
- Instance Documentation: Documentation specific to your deployment: how to access the system, your backup procedures, and key contacts.
- Support Period: A support period during your initial rollout to answer questions and help troubleshoot issues as they arise.
What's Not Included
- Custom Feature Development: The onboarding package covers configuration, not code changes. If you need custom features, that's a separate conversation.
- Indefinite Ongoing Support: The support period is time-limited. After that, you're responsible for day-to-day operations (though you can always reach out for follow-up work).
- Data Migration: Importing data from other systems requires understanding your existing data structure. This can be discussed separately if needed.
Pricing
Contact for a quote. Pricing depends on your organisation's size, complexity, and chosen hosting platform. We'll discuss your needs and provide a clear proposal before any work begins.
Get in Touch
Email: your-email@example.com
Include a brief description of your organisation and what you're looking to accomplish. We'll schedule a call to discuss your needs.
Frequently Asked Questions About Services
Yes, absolutely. The documentation is comprehensive, and many organisations successfully deploy and configure KoNote themselves. These services exist for organisations who prefer professional assistance or want to move faster than self-service allows.
We can discuss ongoing support arrangements if needed. However, the goal of the onboarding package is to leave you self-sufficient. Most organisations don't need ongoing support after the initial period.
Custom development is possible but separate from the onboarding package. If you have specific feature needs, mention them when you reach out and we can discuss whether they're feasible and what they might involve.
Yes, though training sessions would be conducted remotely. KoNote itself can be deployed anywhere, though you should consider data residency requirements for your jurisdiction.
We'll work with you to address any concerns. The goal is a successful deployment that meets your needs. We'll discuss expectations clearly upfront so there are no surprises.
Not Ready for Services?
Start with the documentation and try the demo. You can always reach out later if you decide you want help.